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  1. Fall Guys Support
  2. Tech Support

Tech Support

General

  • Bug Squishing Advice from Bee!
  • I can't find any matches and get the message No Matches Found
  • I can't play after a recent game update, what should I do?
  • How do I find my Support ID or my Epic Games ID?
  • I am unable to join a server, or the numbers aren't populating enough for a game to start
  • How do I find my Player Logs to send in a Bug Report?
  • See all 9 articles

PC

  • I get the error "Missing game files" or "Error Code 14" when I open Fall Guys
  • PC Or Laptop Performance Issues
  • Stuck on Loading / Connecting - Black Screen
  • How do I find my Epic Games logs for troubleshooting?
  • I have Windows 11 with Hardware Stack Protection (HSP) enabled and now I can't play Fall Guys
  • Unable to load the game after changing Window/Fullscreen settings
  • See all 12 articles

Playstation

  • PS4 CE-34878-0 Error
  • Basic Connection Error PS4
  • Controller Unresponsive

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