Error 200_19000 on Steam/Epic Games Store

If you are encountering Error 200_19000 on Steam please try the troubleshooting below.

Reinstall Epic Online Services
Head to C:\ProgramData\Epic\EpicOnlineServices and delete the entire folder.
(If you cannot see Program Data, then click on View and tick Hidden Items.)

  1. Open the Control Panel by clicking Start
  2. Select Program, and navigate to Programs and Features.
  3. Right-Click Epic Online Services and uninstall. (if present) 
  4. Navigate to C:\ProgramData\Epic\ and delete the EpicOnlineServices folder if present (if you cannot see ProgramData click on View and tick Hidden Items)
  5. Open Steam and verify your game files

Alternatively, if this doesn't work or you can't see Epic Online Services in your "Programs and Features" please navigate to this site and install Epic Games Launcher. 

This troubleshooting should resolve this issue. If it does not, please message Support for further assistance. 


Was this article helpful?
52 out of 292 found this helpful

Articles in this section

See more
Not finding what you need? Contact us here