Epic Games Launcher displays incorrectly or appears blank

Clearing the webcache often resolves display issues that may prevent you from using the Launcher. Follow these steps to clear your webcache:

  1. Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
  2. Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
  3. Open the Epic Games Launcher folder.
  4. Open the Saved folder.
  5. Click the webcache folder, and then delete it.
  6. (Optional) If there is a folder called webcache_4147, delete that as well.
  7. Restart your computer, and then relaunch the Epic Games Launcher.


Please contact Epic Games Support if you need further help with the Launcher here.

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