Stuck on Loading / Connecting - Black Screen

Stuck on Loading/Connecting usually means an issue with C++.

You'll need to uninstall and reinstall it for Fall Guys to run.  

 

Firstly we'll need to uninstall any existing Microsoft Visual C++ {year} Redistributable entries in Add/Remove Programs of Windows:

 

1. Uninstall from the Control Panel

In the search box on the taskbar, type Control Panel and select it from the results.

Select Programs Programs and Features.

Press and hold (or right-click) on the Microsoft Visual C++ {year} and Uninstall + follow the directions on the screen. You will need to do this one at a time.

mceclip0.png

2. Restart Windows once completed.

 

3. Reinstall C++

Then, install the latest Visual C++ redistributable package from: https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170.

Install both https://aka.ms/vs/17/release/vc_redist.x86.exe and https://aka.ms/vs/17/release/vc_redist.x64.exe

You will get an error for one of them depending on your operating system - this is normal. 

 

Finally, run Steam as Admin and start the game again through Steam Client normally.

 

Further Steps:

The above is the usual resolution for this issue, if you still are stuck the issue is likely with your security or connection:

If you can open the page https://api.epicgames.dev/sdk/v1/default in a web browser, then your firewall software / Windows firewall is blocking the connection.
If they're unable to open the page at all, then your router / ISP is most likely blocking it.

It could also be that the connection is failing due to SSL certificate issue, which means that your Windows Certificate Store is outdated and you can repair it by using the Windows Updater to download all available updates.

 

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