It depends! Here are some possibilities
- Incorrect Support ID - There could be a typo, reach out to firstname.lastname@example.org to update it.
- No feedback from past tests - Our number one priority is to find out how players feel about the playtest. With space limited, we may revoke Beta access if we do not receive game feedback
- Violating the NDA/Beta Agreement - Breaching either of these is cause for immediate revocation of your Beta key and a ban from all future playtests.