How do I find my Support ID or my Epic Games ID?

Your Support ID is a unique string of 7 characters that allows us to locate your account.  Make sure you have this available when contacting us so we can help you as soon as possible.

To find your Support ID:

  1. Log into Fall Guys
  2. Click on the Settings Icon at the Top
  3. Click on the Profile Button
  4. Click Reveal Support ID.

If you can't find your Support ID because you can't get into the game, you can send us your Epic Games Account ID instead.

To locate your Epic Games ID:

  1. Go to
  2. Click on Sign-in in the top right corner.
  3. Sign into your Epic Games account.
  4. Hover over your Epic Games account name and click on Account.
  5. Your account ID is listed at the top of the Personal Details page.
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